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Rob Carpenter - Founder & CEO of Valyant AI

“Making sure that at all times you have the right kind of people within the company to manage wherever you are in your life cycle is super important.

Rob Carpenter is the Founder & CEO of Valyant AI which is on a mission to ease labor shortages through order automation. Valyant AI has built the world's first customer service AI designed for existing retail hardware such as drive through ordering machines. Prior to Valyant AI Rob was the CEO of AppIt Ventures, a software development company, and received his MBA from the University of Colorado with a specialization in Enterprise Technology Management.

Key Takeaways:

  1. As an early-stage CEO, Rob is focused on 3 priorities - Culture, Sales, and Investors

  2. The market has changed - Double down on the product, make sure customers are happy, and get your unit economics break-even or profitable

  3. Amazing companies are going to come out of this environment, and with less competitors.

Topics Covered:

  • What is Valyant AI

  • Why build their own AI vs using Amazon's "Alexa" or Apple's "Siri" 2:45

  • How do you create a good experience with AI 3:30

  • Lessons learned from first company 5:50

  • What does a Founder need to get right in building a company 7:30

  • What to look for in future hires 8:20

  • Where to focus as a CEO 11:00

  • How do you fundraise in this environment 14:10

  • Advice to other founders 18:15

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